Frequently Asked Questions
We believe in answering questions clearly and honestly — no jargon, no runaround. If you don't see your question here, reach out and we'll teach you what you need to know.
We make professional technology accessible for small businesses, nonprofits, churches, and independent professionals. Websites, AI assistants, email hosting, cybersecurity, automation, and managed IT.
Absolutely not. We do not and will not sell your data. Your information is yours. We use it only to provide the services you have requested. See our Privacy Policy for details.
All services are free to get started. We believe in transparent pricing — no bait-and-switch. You only pay when you are ready to scale.
Cloud hosting with AI-powered security monitoring, daily backups, SSL certificates, proactive threat detection, and a Website Care Plan option for ongoing updates.
Your AI assistant is trained on your business data and runs on local AI — no third-party API costs. It can handle FAQs, lead capture, customer support, and more. Available on your website, email, and chat.
AI-powered email with smart spam filtering, phishing protection, sender blocklists, and inquiry-to-ticket pipeline. Replaces Google Workspace or Microsoft 365 with built-in AI security that no other provider offers.
Yes — 3-page starter sites to fully custom enterprise builds with e-commerce, custom integrations, and dedicated project management.
Yes. You can use your existing domain or register a new one. We will help you set everything up.
Yes, SSL is included free with every hosting plan.
Daily backups are included with all hosting plans. Business and Enterprise plans include off-site backups.
Every site gets AI-powered security monitoring, WAF protection, and proactive threat detection. Our Cybersecurity packages include comprehensive audits and emergency response.
Click Portal in the top navigation, then "Create Account". You will need your name, email, and a password.
On the login page, click "Forgot Password?" and enter your email. We will send you a reset link.
An optional security feature that adds a second layer of protection to your account. You can enable it in your Account settings.
Open a support ticket through the Portal, email us at hello@smartintegrationworks.com, or use the AI chat assistant for instant help.
Yes. Nonprofits can select the nonprofit option during registration to access our grant portal and specialized resources.
A dedicated portal for nonprofit organizations to discover and apply for grants, access training resources, and manage their technology needs.
Still have questions? Get in touch — we are happy to help.